HELP AND FAQ'S
HOW DO I DOWNLOAD AN MP3 FILE TO MY COMPUTER?
You select the required Meditation, then scroll down and click where it says DOWNLOAD NOW. This will save the file to your downloads folder or wherever you’ve directed your computer to save your downloaded files.
HOW DO I DOWNLOAD AN MP3 DIRECTLY TO MOBILE DEVICE (SUCH AS A SMART PHONE OR TABLET)?
For best results, please download to your computer, then sync to your mobile device. If you do not have access to a computer, you may require a third party app to be able to successfully download. Apple does not allow direct downloads of MP3s to their mobile devices. You will need to download to a computer, add to iTunes and sync to your iPhone/iPad for the file to play properly on your Apple mobile device.
HOW DO I CANCEL MY SOUL BRIDGE MEMBERSHIP OR CHANGE MY METHOD OF PAYMENT IF I’M PAYING VIA CREDIT CARD?
1) Log in to the site. 2) Click “Account” 3) From the top bar menu, choose “Payments”4) Again in the upper-right corner, choose “Billing Info”. 5) On the next page, you can A) change your card and B) remove your card or C) remove your card.
HOW DO I CANCEL MY SOUL BRIDGE MEMBERSHIP IF I’M PAYING VIA PAYPAL?
If you’re signed up for the Portal with a PayPal Business account, you’ll need to manually cancel it inside Paypal following these steps:
1. Log in to your PayPal account here: https://www.paypal.com
2. Hover over your name in the upper right corner of the screen, then select Account Settings from the dropdown menu.
3. Select Money, Banks & Cards from the left side menu.
4. Scroll down to Automatic Payments section and select Set Automatic Payments (or Manage Automatic Payments).
5. Select Ishala Wayshower Ltd in the list of pre-approved payments.
6. Select Cancel under the Recurring Payment Settings heading toward the top left.
I’M NOT ON FACEBOOK BUT I WANT TO CONNECT WITH OTHERS IN THE COMMUNITY. IS THERE SOMEWHERE I CAN POST?
Yes! There is a Discussion Boards beneath within The Soul Bridge where you can share comments and ask questions.
Still need help?
